Privacy Policy.

Information submitted through the brief form

The brief form prepares a message from the details you enter, such as your name, company, event date, location, and service needs. The website does not send form entries to a database or store them in your browser. The message is prepared in WhatsApp for you to review and edit before sending.

Conversations and follow-up

If you contact Lumi through WhatsApp, email, or Instagram, your information is received through those services. Share only what is relevant to discussing your event and quote. Avoid sending identity documents, payment details, or other sensitive information that is not needed for an initial brief.

Cookies and analytics

This website does not set tracking cookies or use third-party analytics. The hosting provider may process technical access logs, such as IP addresses and request times, to operate and secure its service.

Third-party services

WhatsApp, Instagram, email, and Google Maps links take you to services outside the Lumi website. Data on those services is handled under each provider's policies. Maps and social media posts are not loaded automatically on this website.

Questions about your information

To ask about information you shared during a consultation, contact sales@lumiagency.id / info@lumiagency.id. Jelaskan percakapan atau kebutuhan yang dimaksud agar permintaan dapat ditinjau.